ALIGN STEP + STRENGTH POLICIES

*Please read important studio and class policies below.*

Be on time for class

Aim to arrive 10 minutes before class starts.  If you are not on time and the class is full, you will lose your spot if someone is waiting.  Step + Strength classes: no entry to class 4 minutes past start time, doors lock at this time.  Yoga: no guaranteed entry past class start, since this studio is in the back, there will likely not be someone in the lobby to let you in. 

Class Cancellation / Reschedule Policy

All cancellations and/or rescheduling must be done 8 hours prior to class start time. Late cancellations or reschedules will result in a loss of the class. 

Unlimited memberships: cancellations done after the 8 hour window will result in a $15 charge and cancellations done within an hour of the class or a no show will result in a $20 charge.


Waitlist Policy

If you are on the waitlist, remove yourself if you can no longer attend, as you can be added to the class at any time.  If you are opted into email, you will get an email notification letting you know once you have been added to class. If you are not opted into email, make sure to check the class to see if you have been added.


Membership Policy

For all memberships (with the exception of the VIP Unlimited No Commitment) you MUST submit a 30-day written notice to the Studio Owner to cancel your membership. mikala@alignstrength.com 

  • VIP Unlimited monthly: minimum of 4 month commitment 

  • Premier: minimum of 3 month commitment

  • Gold: minimum of 3 month commitment

  • 6 month membership and 1 year membership are not set to renew, expire at the end

  • VIP Unlimited No Commitment - no contract minimum and can request to cancel anytime  

No Cell Phone Policy

Silence and put your phone away when class starts. Give yourself 50 minutes of presence to get the full benefits of the workout. If you must use your phone, please go outside to avoid disrupting the class.


First Timers

For your first class at Align, we require you to arrive 15 minutes prior to your first class to go over the Stairmaster and any equipment needed for class. No entry, if you are late for your first class, you will have to come at a later time/date. 


Refunds/returns

All sales final on classes/packages and memberships, no exceptions.  Memberships Freezes are allowed with Doctor’s note for up to 3 months on all memberships, except Founding memberships. Merchandise can be returned in unworn/perfect condition for 7 days for studio credit only. 


Workout Policy

Group fitness is about working together as a team. We reserve the right to remove any person from class who is not following the program led by the instructor. Doing different exercises than what is being instructed causes distraction and confusion during class. An example of this is doing bicep curls on Legs + Glutes day. We understand you may need to modify some exercises, please just notify your instructor before class of any injuries so they may best support you.


Studio Etiquette

No street shoes allowed. Especially on rainy days and no exceptions in winter. Bring your shoes with you, do not wear them in.*

Age 

If you are under the age of 18, you must be accompanied by a parent or guardian to take a class. Minimum age to take class is 16 years old.


Children/Pets

No children or pets are allowed in studio during class.

Align Policies

We may revise or otherwise change these Terms or our Site from time to time. All policies are subject to change without notice.